Privacy Policy

Privacy Policy

Fritz Creative Inc.  |  fritzcreative.com  |  Effective Date: June 2026

1. Introduction

Fritz Creative Inc. (‘Fritz Creative,’ ‘we,’ ‘us,’ or ‘our’) is committed to protecting your privacy and maintaining the confidentiality of your personal and professional information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our websites (fritzcreative.com, go.fritzcreative.com, aimpact-score.base44.app), purchase our services, engage in coaching or consulting programs, or communicate with our team.

By using our websites or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect information that helps us deliver personalized, high-quality services. This may include:

A. Personal Information

Your name, email address, phone number, company name, job title, mailing address, and other details voluntarily provided when you request a consultation, sign up for a program, submit a contact form, or download materials.

B. Business and Coaching Information

Details shared during onboarding, assessments, coaching sessions, or consulting engagements that help tailor our services to your goals.

C. Payment and Billing Information

Payment details provided through our secure third-party processors. We do not store full credit card information on our servers.

D. Usage and Technical Data

Information about your browser, IP address, device type, and interactions on our site. We collect this data through cookies and analytics tools including Google Analytics to improve user experience and security.

E. AI and Automation Data

When applicable, we may collect anonymized data from forms, automations, or AI tools to enhance efficiency, performance, and personalization of our services. This data is never sold or used for profiling. Call recordings or transcripts from Voice AI interactions may be stored temporarily for quality assurance and service improvement.

F. Information from Third Parties

Data from scheduling platforms such as GrowthHub 365 when you book a call or appointment, and information from social media platforms if you interact with our content.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our services
  • To personalize your client experience and tailor recommendations
  • To respond to your inquiries and fulfill service requests
  • To send you appointment confirmations, follow-up communications, and service updates
  • To send marketing emails and content you have opted into (you may opt out at any time)
  • To process payments and maintain accurate billing records
  • To analyze usage patterns and improve our websites and tools
  • To comply with applicable laws, regulations, or court orders

We only collect information necessary to provide or improve your experience with Fritz Creative.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: We share data with trusted third-party vendors who assist us in operating our business, including GrowthHub 365 (CRM and scheduling), Base44 (app hosting), Google (analytics and workspace), and payment processors. These vendors are contractually required to protect your data.
  • Contracted Team Members: Team members or virtual assistants within Fritz Creative who require access to fulfill project deliverables, under strict confidentiality obligations.
  • Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Fritz Creative, our clients, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, firewalls, secure servers, password-protected systems, and limited internal access to sensitive data.

While we take every reasonable precaution to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. By engaging our services, you acknowledge and accept this risk.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Coaching and consulting session notes are stored confidentially and deleted after a reasonable period unless otherwise required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information, subject to certain exceptions
  • Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails
  • Data Portability: Request your data in a portable format
  • Object: Object to certain types of processing or marketing activities

To exercise any of these rights, please contact us at kathy@fritzcreative.com. We will respond within a reasonable timeframe as required by law.

8. Cookies and Tracking Technologies

Our websites use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use cookies for:

  • Essential website functionality
  • Analytics and performance monitoring
  • Marketing and retargeting (with your consent where required)

You can choose to disable cookies in your browser settings, but some features may not function properly if you do so. We do not use cookies for malicious tracking or sale of data.

9. Email Marketing and Communications

By providing your email address or opting into our newsletter or contact form, you consent to receive emails about our services, offers, and educational resources. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly.

10. SMS and Text Message Communications

By providing your phone number and engaging with Fritz Creative, you may receive two types of text message communications:

Marketing Messages: Promotional content, offers, and updates related to Fritz Creative services. By opting in, you consent to receive these messages. Message frequency may vary. Message and data rates may apply. Text HELP for assistance, reply STOP to opt out at any time.

Non-Marketing Messages: Order updates, appointment reminders, project status notifications, and other transactional communications related to your engagement with Fritz Creative. Message and data rates may apply.

Fritz Creative will never sell your phone number or personal information to third parties.

11. AI Tools and Data

Fritz Creative offers AI-powered tools including the AImpact Score assessment and AI Voice Agents. As part of our AI-powered services, we may use third-party AI and automation tools to enhance client deliverables such as chatbots, CRM automations, and AI-generated assets. When you interact with these tools:

  • Your inputs and responses may be processed by AI systems to generate personalized results
  • Call recordings or transcripts from Voice AI interactions may be stored temporarily for quality assurance and service improvement
  • Anonymized data from forms and automations may be used to enhance efficiency and personalization of our services
  • We do not use your personal data to train third-party AI models without your explicit consent
  • All AI tools used are carefully selected for security and compliance. Data processed through these systems is used solely to complete client projects and is never shared or resold

12. Third-Party Links

Our websites may contain links to third-party websites or tools such as payment platforms, scheduling portals, or social media. We are not responsible for the content, policies, or security practices of those sites. We recommend reviewing each site’s own privacy policy before submitting personal information.

13. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States where our servers and service providers are located. By using our services, you consent to this transfer.

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact kathy@fritzcreative.com.

15. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at kathy@fritzcreative.com and we will promptly delete it.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page regularly to stay informed about how we protect your information.

17. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Fritz Creative Inc.

Kathy Bryant, Founder and CEO

Email: kathy@fritzcreative.com
Website: fritzcreative.com
Santa Barbara, California